You decide which shipping options you want to offer, and your customers choose from that list at checkout. Once an order comes in, you can purchase a shipping label through Minicart or handle fulfillment on your own. Buying the label through Minicart gives you the smoothest, most automated experience.
Ask Logan
Tell Logan "set up shipping for my store" and he will walk you through what is available. You can also ask him to turn specific options on or off at any time.
Carriers and speeds
You can offer any mix of carriers and delivery speeds:
Carriers: USPS, UPS, FedEx
Speeds: overnight (1 day), 2-day, 3-day, ground, economy
Turn on whatever makes sense for what you sell. A small jewelry store might offer USPS ground and 2-day only. A candle shop might add UPS ground for heavier orders. You can always adjust later.
Free shipping over a threshold
You can offer free shipping on orders above a dollar amount you choose, for example free shipping on orders over $50. You also pick which carrier and speed the free option uses, so you are not on the hook for overnight shipping unless you want to be. A common setup is "free USPS ground over $50".
Customers who qualify for free shipping still see your other paid options at checkout. If the free option is too slow, they can pay to upgrade to a faster one.
What customers see
At checkout, customers see the options you turned on with the price for each. They pick one and the cost is added to their order. Free shipping, when it applies, shows as free.
Optional label purchase
Shipping labels are handled by Shippo, our shipping label partner. When you fulfill an order, you can buy and print the label through Minicart for the carrier and speed the customer picked, or you can fulfill the order your own way and just mark it as fulfilled.
Buying the label through Minicart is optional, but it unlocks the full automated flow. Tracking is attached to the order the moment the label is printed, shipping and delivery confirmation emails go out to your customer on their own and Logan can spot issues like delayed packages or bad addresses before they turn into support questions. If you use your own carrier account, you can still mark orders as fulfilled and paste a tracking number in, but the automated updates do not fire.